Finally!

An Easy Way for You to Lower Your IT Support Costs While Practically Eliminating Frustrating Computer Problems, Glitches, and Downtime

Announcing Our New “Net Rx” Designed to Lower Your IT Costs While Making Your Network Run Faster and With Fewer Problems

Thanks to our new “Net Rx” plan, you can now get all of the computer network support you need for one low, fixed monthly rate without any surprises, hidden costs, or the expense of a full time IT staff! Just look at the benefits:

  • You’ll eliminate expensive repairs and data recovery costs. Our network monitoring and maintenance will allow us to see and prevent network problems before they turn into downtime and expensive repair bills. As a matter of fact, we guarantee it.

  • You’ll eliminate expensive trip fees while receiving faster support. Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for a technician to show up!

  • How does faster performance, fewer glitches, and practically zero downtime sound to you? Under this program, that is exactly what we’ll deliver. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Under this plan we’ll make sure your network receives the critical maintenance it needs for maximum speed, performance, and reliability.

  • You will sleep easier knowing the “gremlins at the gate” are being kept out of your network. If you rely on your computer network for daily operations, it's time to get serious about protecting it from viruses, hackers, spyware, and even disgruntled employees. Under this plan, we’ll keep watch 24-7.

  • You’ll finally put a stop to annoying spam, pop-ups, and spyware.
 

Just Look At What One Customer Had To Say
About This Incredible Service:

“I would like to endorse Matt and his organization as a essential tool for small business success. They help keep me current and out of harms way with my IT infastructure without having to bring on personnel to manage the system. They are responsive and know most of the current issues computer users face. I couldn't function or succeed without their support.” (April 7, 2005)

-Robert Nauman

 

What's the Value of PC MedEvac “Net Rx” Managed Service to Your Company?

• More expertise at a much lower cost
• Less management overhead
• More productive employees throughout your company
• Better business focus on core competencies
• More IT/business strategic alignment
• Scalable to any size and any rate of growth
• Increased flexibility for new directions and new acquisitions
• Higher, consistent service levels
• Continuity across all IT projects and employees
• Affordable access to big company "systems and solutions"
• Elimination of wasted IT project dollars

• Reduction of IT supplies and expenses
• Strategic vision for technology
• 24x7 help desk, remote support, and on-site service
• Faster response and resolution of IT problems
• Lower costs from volume purchasing power
• Fewer IT incidents due to proactive planning and expertise
• Full accountability for IT projects, systems, and staff
• Lower costs from labor and standardized processes
• Peace of mind that you have the best IT team available


FAQs
1. How much does it cost?
Our fees are based upon the number of users in the company and needs specific to your business. We charge a flat monthly fee that is renewable each month. Therefore there are no contracts for you to sign or anything to give a feeling of being "locked in" to an agreement for more than 30 days.

2. Will I be charged more for problems such as a system crashing?
No, most service calls for problems are included in our basic service agreement.

3. Will I get a full time person that I see everyday?
Yes, if the needs of your company require it.

4. Do you sell software/hardware?
No, but we can assist you in your discovery to determine the best systems for your needs of your business. If we do purchase equipment or software it is a pass through fee directly to our clients with no mark-up.

5. What is your response time when we have a problem?
When you contact our help desk, a page goes out immediately. A technician from our help desk will asses the nature of the problem. Sometimes we can assist you remotely, depending on the problem. Otherwise the sensitivity and urgency of the situation will determine how quickly we need to respond.

6. How does the help desk work? Will the person that I call have access to my systems?
Yes they will and that is one of the benefits of our service. Often times the help desk can assist you right over the phone.

7. What happens if we decide to open another location and increase our users?
If there is a major change in growth or conversely a decrease in users, we can simply adjust pricing to the new situation. This is one of the benefits of a month to month agreement.

8. How many employees are on your staff?
Currently we have multiple employees to serve our client base. We are always projecting our future growth and proactively seeking the experience necessary to add to our team.

9. Do you have support staff?
Yes, each technical team member is introduced to our clients and becomes familiar with the systems and networks specific to that business. This is how we can provide prompt response to any problems as each team member may support each of our clients.

10. Where is your office located?
Our corporate office is located in Cary, NC. Our technicians are both virtual and mobile, easily able to support your technological needs throughout the Triangle Area.

11. How long have you been in business?
PC MedEvac was established in 1991 and became incorporated in 1996. Prior to 2003 we were strictly “on-site” technicians.


Copyright 2005, PCMedEvac Inc